Contact
To contact us, please call or email us at the following contact information.
Sales
Contact our sales area at sales@austral.com.pe
Suppliers
Registration as a potential supplier: proveedorpotencial@austral.com.pe
Questions about Supplier Portal modules: soporteproveedores@austral.com.pe
Questions about problems with invoice registration: consultafactura@austral.com.pe
Queries on environmental aspects or impacts: Joseph Castillo (jcastillo@austral.com.pe)
If you are already part of our supplier staff and want to see the status of your commercial operation with us, you can enter our Supplier Portal at this link: https://rb.gy/fmdnl3
Our Shareholders
In accordance with the principles of transparency, equal treatment and protection of shareholders’ interests, which inspire our conduct, we invite you to email us at gobiernocorporativo@austral.com.peto express your concerns, inquiries, and/or recommendations, which will be promptly addressed.
Ethics Hotline
This is a confidential and secure platform where our employees and workers or any interested parties, such as suppliers and the community, can report unethical behavior, acts of corruption, money laundering, and financing of terrorism, as well as issues related to the safety, innocuousness, integrity, quality, and legality of our products, or any violation of laws and regulations, all while remaining anonymous. They can also report acts of sexual harassment, gender discrimination, and violations of human rights and decent working conditions.
Reports may be submitted through:
App: https://etica.ext.austral.com.pe
E-mail: valores@austral.com.pe
Mobile/WhatsApp: 946 020 784
Our Plants and Offices
- Av. Victor A. Belaúnde N° 147 Torre Real 1, piso 3 – Centro Empresarial Real, San Isidro – Postal Code 15073 – Peru
- Phone: +51 1 708 5900
- Business hours:Monday through Friday from 8:30 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:30 p.m.
Av. Argentina 1719 Callao 01 – Perú
Phone: +51 1 4659580
Business hours:: Monday to Friday from 8:30 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:30 p.m.
- Av. Villa del Mar 785 – Coishco – Santa – Perú.
Production schedule: Monday to Saturday from 8am to 4pm or 8pm to 4am
Opening hours during closed season: Monday to Thursday from 8:00 am to 5:45 pm and Friday from 8:00 am to 5:00 pm
- Av. Prolong. Roosevelt 1008 – Chancay – Lima – Perú.
Production schedule: Monday to Thursday from 8:00 am to 4:00 pm.
Opening hours during closed season: Monday to Thursday from 8:00 am to 5:45 pm and Friday from 8:00 am to 5:00 pm
- Lotiz. Santa Elena de Paracas Mz. D Lotes 1/6 – Paracas – Pisco.
Production schedule: Monday to Thursday from 8:00 am to 4:00 pm.
Opening hours during closed season: Monday to Thursday from 8:00 am to 5:45 pm and Friday from 8:00 am to 5:00 pm
Carretera costanera norte, Pampa Caliche Km. 7.5 s/n Pacocha – Ilo – Perú
Production schedule: Monday to Saturday from 8am to 4pm
Opening hours during closed season: Monday to Thursday from 8:00 am to 5:15 pm and Friday from 8:00 am to 4:30 pm